“Our customers, private individuals, companies and the public sector, want to shop sustainably.”

Three questions about climate efforts for Linnéa Hård af Segerstad.

What have you done for the climate during 2022, and what are you most proud of?

The changes we made connected to delivery have reduced the carbon footprint, both for deliveries in to our warehouse and out to customers. We work really hard on which delivery options we market at the checkout. The changes we made in 2022 moved large volumes from delivery options with a higher carbon footprint to delivery options with a lower carbon footprint. We have even made changes connected to deliveries in to our warehouse. We no longer use air freight for goods within Europe, instead using delivery trucks.

How do you connect business benefits to climate initiatives?

Our customers, private individuals, companies and the public sector, want to shop sustainably. As a customer, it is difficult to know how a purchase can effect the environment and sometimes difficult to influence this. When we reduce a purchase’s average carbon footprint, customers can have a better shopping experience and be more satisfied in that they can make a purchase that matches what they want.

What is the biggest challenge going forward?

Adlibris’ biggest emissions category is in production of the goods we sell, that is, production of books and office supplies, puzzles and games. Since Adlibris doesn’t produce these ourselves, our biggest challenge is how we work with our suppliers to reduce the climate impact of their products.

Read more about Adlibris’ sustainability efforts here (in Swedish)